At Animation Toolkit, we pride ourselves on our impeccable kitting and dispatch process. Every order is carefully picked, packed and dispatched to ensure that it arrives at its destination in perfect condition and on time. Our experienced team of warehouse staff work tirelessly to ensure that every order is processed quickly and accurately, using the latest inventory management systems and packing materials to ensure that every item is securely packaged. Customers can be confident that when they order from Animation Toolkit, their order will be handled with the utmost care and attention to detail, and will arrive exactly as expected. Whether it's a small order of individual parts or a large bulk order of armature kits, Animation Toolkit's kitting and dispatch process is designed to meet the needs of every customer, no matter how big or small the order.
We understand that sometimes mistakes can happen in the order fulfillment process. However, we pride ourselves on our commitment to customer satisfaction and will always go above and beyond to make things right. If a customer receives an incorrect or defective item, our team is always available to help resolve the issue.
If your query relates a custom armature, please let us know your requirements and someone from our team will reach out to make an initial consulation via email for conference call.
We have very good stock levels and always aim to keep popular products on the shelves. We are happy to check stock levels for you, simply let us know the part number or product.
If your query relates to a specific part from our product range, please supply the Animation Toolkit part number or description.
If you have a question regarding an order that you have placed or an order that you have received, please supply the Order Number or Invoice number so that we can find your details quickly.
International shipments/duties and VAT
Full T&Cs on internation shipments and import duties are avilable here.
All emails are answered within 24 hrs, Monday to Friday 9:30 to 17:00. Please email with any comments or questions about our product range. You can use the contact form below.